Frequently Asked Questions

What is PainBloc24®?

PainBloc24® is a topical pain reliever made with the highest concentration of pharmaceutical-grade capsaicin allowed by the FDA without a prescription. Its patented NeuroMax® formula is made of several safe, non-active ingredients that support the tolerability and effectiveness of the capsaicin.

What is the active ingredient?

Capsaicin 0.25%, Topical Analgesic

What are the inactive ingredients?

Alcohol, Diethylene Glycol Monoethyl Ether, Hyaluronate Sodium, Polysorbate 80, Propylene Glycol, Water

What is capsaicin?

Capsaicin is a naturally-occurring substance found in chili peppers. It is generally regarded as safe and effective by the Food and Drug Administration when used as a topical analgesic to help relieve joint or muscular pain.

What are the benefits of use?

Capsaicin works by deactivating certain nerve fibers that transmit pain signals to the brain, and PainBloc24’s NeuroMax® technology is designed to help the medicine more effectively penetrate the skin. PainBloc24® reaches its full effect in helping to relieve your arthritis or muscular pain after several days of use.

Are there potential side effects of use?

If you feel a mild to moderate burning sensation, it is usually a sign that the capsaicin is starting to deactivate certain nerve fibers that carry sensations of heat and pain. This may be accompanied by mild redness. These side effects usually diminish with continued daily use and are not reasons to discontinue use. More severe discomfort may be experienced by some individuals. If severe burning, stinging, itching, or irritation occurs or redness persists, spreads, or becomes tender, discontinue use and contact a doctor.

What can I use PainBloc24® for?

PainBloc24® can be used for the temporary relief of minor aches and pains of muscles and joints associated with:

  • arthritis
  • simple backache
  • muscle strains
  • bruises
  • sprains
How do I use PainBloc24®?
  • Always hold the bottle upright when opening and do NOT touch the applicator roller ball with your fingers. Touch the ball only to the affected area as you apply the product.
  • Consider wearing disposable gloves to avoid accidental spreading to fingers, sensitive areas of the body, eyes, nose or other mucous membranes.
  • Apply just enough product to make the affected area visibly moist, one to two times per day. Allow to air dry without touching.
  • Make sure lid is closed tightly to prevent leaking when not in use.
  • Wash hands thoroughly with soap and cold water after application.
  • Do not use more than twice per day.
Can I use PainBloc24® if I’m pregnant or breast feeding?

If you are pregnant or breastfeeding, ask a doctor before use.

Can children use PainBloc24®?

Children under 18 years of age should ask a doctor before use.

Where can I apply PainBloc24®?

The PainBloc24® product should only be applied directly to the skin over the affected area. Avoid touching sensitive areas of the body, eyes, nose, and mucous membranes, or cut, broken, or irritated skin. If such contact occurs, flush with cold water.

How much should I apply?

Apply just enough product to make the affected area visibly moist, one to two times per day. Allow to air dry without touching.

Can I apply PainBloc24® if I have sunburned, blistered, cut, or damaged skin?

No. Do not apply to wounds or to damaged, broken, or irritated skin.

Can I use other external analgesics such as patches, creams, or gels at the same time?

No. You should not use any other external topical analgesic while using PainBloc24®.

Can I use oral analgesics such as pills or tablets at the same time?

Yes. You can continue to take oral analgesic products while using PainBloc24®.

Can I use a heating pad at the same time?

No. Do not use a heating pad on the application site.

Can I bandage the application site?

No. Do not bandage tightly or cover the application site. Keep the application site cool and dry.

How should I store PainBloc24®?

Store the PainBloc24® upright in a cool, dry place out of reach of children. Make sure lid is closed tightly to prevent leaking when not in use.

How often can I use PainBloc24®?

You should apply PainBloc24® daily, every 12 to 24 hours. Do not use more than twice a day.

How do I remove PainBloc24®?

Wash skin gently and thoroughly with soap and cold water. If soap does not completely remove all product residue, try using skin or mineral oil.

How long do I need to leave PainBloc24® on prior to washing it off?

It is recommended to leave the PainBloc24® product on for at least 30 minutes prior to washing it off.

How soon should I expect pain relief when using PainBloc24®?

Pain relief builds with daily use of PainBloc24®. You may start to feel some relief within several hours after application. PainBloc24® reaches its full effect in helping to relieve your arthritis or muscular pain after several days of use.

How long does the pain relief last?

When used as directed, PainBloc24® can provide 24hr arthritis pain relief with as little as one application every day. Usually, the degree of relief increases daily for the first several days of use.

Is it normal to experience a burning sensation at the application site?

If you feel a mild to moderate burning sensation, it is usually a sign that the capsaicin is starting to deactivate certain nerve fibers that carry sensations of heat and pain. This may be accompanied by mild redness. These side effects usually diminish with continued daily use and are not reasons to discontinue use. More severe discomfort may be experienced by some individuals. If severe burning, stinging, itching, or irritation occurs or redness persists, spreads, or becomes tender, discontinue use and contact a doctor.

Is it normal to experience a stinging sensation at the application site when showering?

Warm or hot water may increase the possibility of experiencing burning, stinging, or itching from capsaicin. Do not apply immediately before or after activities like swimming or bathing. Wait at least 30 minutes after application before showering. Otherwise, you may shower after you have washed off PainBloc24® gently and thoroughly with soap and cold water.

Can I shower or swim after applying PainBloc24®?

Warm or hot water may increase the possibility of experiencing burning, stinging, or itching from capsaicin. Do not apply immediately before or after activities like showering or swimming. If using before showering or swimming, wait at least 30 minutes to wash off PainBloc24® gently and thoroughly with soap and cold water before participating.

Can I exercise and engage in other physical activity after applying PainBloc24®?

Exercise, direct sunlight, or exposure to heat may increase the possibility of experiencing burning, stinging, or itching from capsaicin. If using before exercising, wait at least 30 minutes to wash off PainBloc24® gently and thoroughly with soap and cold water before participating.

What should I do if I experience a severe burning sensation?

If you experience blistering or severe discomfort, stop use and contact a doctor.

How should I use PainBloc24® on my hands?

If you are using PainBloc24® to treat your hands, allow 30 minutes for it to go to work prior to washing from your hands. Be especially mindful during this time to not touch any sensitive areas of the body, eyes, nose and mucous membranes, or cut, broken, or irritated skin. Also, wash hands gently and thoroughly with soap and cold water after each application.

What should I do if I accidentally get PainBloc24® on my hands?

If you accidentally get PainBloc24® on your hands, wash them gently and thoroughly with soap and cold water. Be sure not to touch any sensitive areas of the body, or your eyes, nose, mucous membranes or cut, broken or irritated skin.

What should I do if I get PainBloc24® in my eyes?

Flush with cold water and do not rub the eye. If irritation continues, contact a doctor.

What should I do if I swallow PainBloc24®?

If swallowed, get medical help or contact a poison control center right away.

Does PainBloc24® contain gluten, starch, aspirin or nut derivatives?

No.

Does PainBloc24® contain animal derived ingredients?

No.

What is the shelf life of PainBloc24®?

The shelf life of PainBloc24® is 2 years from the date of manufacture. The expiration date is printed on the product packaging.

Where is PainBloc24® made?

PainBloc24® was developed and is distributed by Vizuri Health Sciences LLC, which is located in Fairfax, VA.

How do I dispose of a used PainBloc24® container?

PainBloc24® can be disposed of in regular household trash.

Where can I buy PainBloc24®?

PainBloc24® can be purchased at PainBloc24.com or at any of these fine retailers: CVS, Rite Aid, Kroger, Publix, Meijer, Giant Eagle, Food City, Tops, Kinney Drugs, Market Basket, SuperValu, and Woodman’s.

SERIOUS MEDICINE FOR YOUR ARTHRITIS PAIN.

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